Hampton Court Tour
Hever Castle Tour
All data is processed lawfully, fairly, transparently and in accordance with data protection legislation. We think this privacy notice is written clearly, but if you disagree or have any questions, please email us.
We act as data controller for any data that you, our customer or potential customer, provide us with via the forms on our website or via any other means of contacting us.
Your relationship with us is managed online via the email address that you supply to us. You can ask at any time for the data we hold on you.
We collect and use your data for the purpose we describe with each service we provide and in these cases we only collect the minimal information required to provide the service to you.
We collect statistical data about visits to our website. Some of this is personal data such as IP address that is logged for the purpose of crime prevention and detection.
We may use your personal data as necessary for the protection and assertion of our legitimate interests, our legal rights, your legal rights and the legal rights of others.
We may use your personal data as necessary to comply with a legal obligation.
We will ask you to provide your personal data directly to payment processors in order to complete payments to us. These are fully GDPR compliant payment service providers.
As many companies must do we contract other companies to provide a part of our service in the capacity of a data processor. In these cases some of your personal information may be required to provide the specific part of the service we have contracted. It is only supplied on condition that the information is solely used to fulfil the service. We only use companies that comply with the GDPR. These are the situations where we use data processors:
We use postal services and we must supply a postal address to postal services when sending ground mail
We use cloud service providers for web hosting and for email
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google").
Use of information
We use your personal information to provide our service to you and to inform our customers and potential customers of other of our services and products in which they may be interested.
We use statistical information to tailor the services we provide.
Storage of information
Your information is stored online. Access to information is only permitted by authorised individuals.